1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop app and dropbox.com
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

Domain verification and invite enforcement

Domain verification and invite enforcement are two new features available to Dropbox Business and Dropbox Enterprise customers. Together, they make onboarding easier and faster for teams.

Domain verification allows a team admin to verify ownership of an email domain with Dropbox. An admin can then enable invite enforcement to force invited users with a personal Dropbox account created using an email on the verified domain to select from one of two options:

  • Join the team with their existing account
  • If their account has mostly personal content, they can update their email address to a new personal email address

Enabling these features is a two-step process that will accelerate the onboarding of users onto a Dropbox Business or Enterprise team. Once completed, invited users will be prompted to join your Dropbox Business or Enterprise team, or to change their email address before they can continue using Dropbox.

See domain verification and invite enforcement in action on the Dropbox blog.

Step one: Establish domain ownership

  1. Sign in to dropbox.com using your admin account.
  2. Open the Admin Console.
  3. Click Settings.
  4. Under Team management, click Domains.
  5. Click Add domain.
  6. Enter the company domain you'd like to verify ownership of.
  7. Select one of the three verification methods.
  8. Follow the instructions on screen—once you've completed the verification, you'll receive an email notifying you that your domain ownership was successful.

Which verification method is right for me?

There are three different ways you can verify your domain:

  • Add a meta tag
  • Upload an HTML file
  • Create a TXT record

For either of the first two options (adding a meta tag or uploading an HTML file), you'll likely need access to modify the code on your website. This is a secure and relatively fast option, since Dropbox will be able to see the changes as soon as they are live on your website.

If you don't have access to modify your website directly, or you don't have a website hosted at the domain you'd like to verify, you can create a TXT record on your domain host's website.

Most domain hosting services should have this functionality, however the specific steps on each service will vary. If you are unable to locate the steps for modifying your DNS configuration, please contact your domain host's support team or documentation for help. Dropbox cannot provide domain host support.

  • Note: Once you've made the changes on your domain host, it may take as long as a day for your changes to propagate across your website's domain servers. Dropbox will continue checking until the process is complete, and email you once the changes are live.

Step two: Enable invite enforcement for your domains

Once you have established domain ownership, you can enable invite enforcement for each domain. Enabling invite enforcement will cause all existing and future invites on this domain to be enforced—that is, users will be forced to either join your team, or to change the email on their existing Dropbox account to an address that does not use your verified domain. To enable invite enforcement:

  1. Sign in to dropbox.com using your admin account.
  2. Open the Admin Console.
  3. Click Settings.
  4. Under Team management, click Domains.
  5. Click the gear icon beside the domain you have verified ownership of.
  6. Click Change capture settings.
  7. Select Invited users.

Once you have completed these steps, all existing and future invites will be enforced on this domain.

What if I wasn't able to complete domain verification?

If you were unable to complete the domain verification process, you can do so later using the Fix verification option.

  • Note: Dropbox will not provide any user information or enable invite enforcement until you successfully verify domain ownership.