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  2. Dropbox Business
  1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop app and dropbox.com
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

Dropbox Business

    Top 5 Dropbox Business questions

    1. Add licenses or storage space to a Dropbox Business account
    2. Migrate an existing Dropbox Basic or Pro account to Dropbox Business
    3. Connect or disconnect a personal account to Dropbox Business
    4. Delete a member from a Dropbox Business team
    5. Move files between a personal and Dropbox Business account

    Manage team admins

    1. How do I make someone on my Business account an admin?
    2. Dropbox Business tiered admins: an overview
    3. Review and remove admins on a Dropbox Business account
    4. Find the admin on a Dropbox Business team

    Two-step verification

    1. Two-step verification for Dropbox Business teams
    2. What is required two-step verification, and how do I set it up for my Dropbox Business team?

    Third-party integrations

    1. How does Dropbox Business integrate with Windows 10 Enterprise Data Protection?
    2. What is the Adobe + Dropbox partnership?

    Dropbox Business API

    1. What is the Dropbox Business API, and what apps are available for my team?

    The "sign in as user" feature

    1. What is "Sign in as user," and how can I use it to manage accounts on my Dropbox Business team?
    2. The admin on my Dropbox Business team used "Sign in as user" to access my account—what does this mean?

    Dropbox Enterprise

    1. What is Dropbox Enterprise?
    2. Domain insights and account capture
    3. Network control

    Domain verification

    1. Domain verification and invite enforcement

    Admin console

    1. Dropbox Business admin dashboard overview
    2. What can I search for in the search bar of the Dropbox Business admin dashboard?

    Manage team settings

    2. Administer sharing on my Dropbox Business team
    3. How do I view the amount of licenses and space left on our Business account?
    4. Disable or enable the public folder for Dropbox Business team members
    5. Add licenses or storage space to a Dropbox Business account
    6. Create an activity audit for a Dropbox Business team
    7. How do I see my Dropbox Business team members’ activity over time?
    8. What can I search for in the search bar of the Dropbox Business admin dashboard?
    9. Prevent Dropbox Business team members from permanently deleting files
    10. Device approvals

    Manage team member accounts

    2. Limit team members to one Dropbox account per computer
    3. What's the best way to offboard Dropbox Business team members?
    4. Account transfer overview
    5. What is a pending or invalid invite?
    6. How do I transfer a former team member's files to another member?
    7. What exactly gets transferred when I use account transfer?

    Email, password, and account access

    1. I'm a Dropbox Business user. Why can't I sign in?
    2. Find the admin on a Dropbox Business team

    The Dropbox badge

    1. What is the Dropbox badge?
    2. Use the Dropbox badge to collaborate
    3. Why am I getting conflicted copies while using the Dropbox badge?
    4. I don't see the Dropbox badge
    5. How can I share a link to my file using the Dropbox badge?
    6. How can I view file history and revisions using the Dropbox badge?
    7. How can I manage my shared folder settings from the Dropbox badge?
    8. What’s the difference between a conflicted copy and my version of a file?
    9. How do I turn the Dropbox badge on or off?

    Trials

    1. How do I cancel my Dropbox Business trial?
    2. What happens to my Pro subscription on a Dropbox Business trial?

    Sharing files and folders

    1. Start sharing on Dropbox Business
    2. Shared folder differences with Dropbox Business
    3. Why can't I share stuff with people outside my business account?
    4. Dropbox Business team-wide sharing options
    5. Search the contents of files on dropbox.com

    Administer advanced settings

    1. How do I get Dropbox to work on my corporate network?
    2. How can I set a default language for my Dropbox Business team?
    3. What is the Dropbox enterprise installer, and how can I use it to deploy Dropbox Business for my entire team?

    Dropbox free teams

    1. Dropbox free teams: an overview
    2. My cancelled Dropbox Business subscription became a free team—why, and what does this mean?

    Photos and videos

    1. Storing photos in a Dropbox Business account

    Joining or leaving a team

    1. How do I join Dropbox Business as a new user?
    2. Migrate an existing Dropbox Basic or Pro account to Dropbox Business
    3. What happens if my work account is deleted from a Dropbox Business team?
    4. Why am I being prompted to join a Dropbox Business or Enterprise team when I sign in to my personal Dropbox?

    Getting started

    1. Get started with Dropbox Business
    2. Dropbox Business: contacting Dropbox support
    3. How do I change the name of my Business account?
    4. Team folders: an overview
    5. Dropbox Business quick start guide
    6. Move a single Dropbox Basic or Pro account to a Dropbox Business team
    7. What is the Dropbox Business team page?
    8. Dropbox Consulting Partners

    Delete or suspend team members

    1. Delete a member from a Dropbox Business team
    2. How do I suspend a team member's account on my Dropbox Business team?

    Single sign-on and Active Directory

    1. The Dropbox Active Directory Connector
    2. How can I use Active Directory to manage Dropbox Business members?
    3. Frequently asked questions about single sign-on (SSO) for Dropbox Business administrators
    4. How do I connect Dropbox to AD FS 2.0 for single sign-on (SSO)?
    5. How do I connect Dropbox to AD FS 3.0 for single sign-on (SSO)?
    6. Single sign-on was turned on for our Dropbox Business account. What do I need to do?
    7. InCommon, and configuring Dropbox SSO for InCommon support

    Groups

    1. Groups
    2. Admins: View and manage groups

    Payments and billing

    1. How do I change my Dropbox Business billing information?
    2. Canceling Dropbox Business—refunds and other info
    3. Can I see the billing information of other administrators on my Dropbox Business account?
    4. Will my Dropbox Business subscription renew automatically?
    5. How do I view the billing history on my Dropbox Business account?
    6. When does my Dropbox Business subscription renew?
    7. Remove user licenses when renewing a Dropbox Business account
    8. Dropbox Business discounts
    9. How do I change from monthly to annual billing on my Dropbox Business account?
    10. Having fewer than 5 team members on a Dropbox Business account

    Suggested members and member requests

    1. What are suggested members?
    2. Joining a team via membership request

    Enterprise mobility management

    1. Manage your team with enterprise mobility management
    2. Why am I being asked to sign in to an enterprise mobility management app instead of the Dropbox mobile app?
    3. Signing out of just one Dropbox app on iOS

    Dropbox Education

    1. What is Dropbox Education?

    Manage multiple devices

    1. How do I connect a personal and work Dropbox on my mobile device?
    2. Sign in to a personal and work account on all devices

    Merge Dropbox Business teams

    1. What will change if I merge my Dropbox Business team with another team?

    Manage team sharing

    1. Monitor team sharing activity
    2. How do I manage my Dropbox Business team’s shared links?

    Resellers

    1. Joining the Dropbox Reseller Program
    2. What is reseller support, and how do I enable or disable it?

    Remote wipe

    1. How do I delete the Dropbox folder from a lost or stolen device?
    2. Remote wipe overview
    3. How do I use remote wipe when deleting a team member's account?
    4. Use remote wipe to delete Dropbox from a team member's lost or stolen device
    5. How do I track the remote wipe status of my device?

    Account security

    1. What control does my admin have over my work Dropbox?
    2. Listings for "Dropbox Support" or "Dropbox System" on your Activity page
    3. How can I customize security in Dropbox Business?

    Manage multiple Dropbox accounts

    1. Connect or disconnect a personal account to Dropbox Business
    2. Switch between personal and work accounts
    3. Move files between a personal and Dropbox Business account
    4. Why did the name of my work Dropbox change?
    5. Paired accounts and folder paths
    6. How can I switch the email addresses between my personal and work accounts?
    7. Connecting personal and work Dropbox accounts
    8. What does it look like to connect a work and personal Dropbox account?
    9. Does connecting my Dropbox accounts give an admin visibility into my personal account?
    10. If I’m already on Dropbox Business, how do I connect a personal and a work Dropbox?

    Frequently asked questions

    1. Will everyone on my team have access to my files?
    2. Move a single Dropbox Basic or Pro account to a Dropbox Business team

    Early access and beta releases

    1. How do I sign up my team for early access to Dropbox Business features?
    2. What does it mean for a Dropbox product to be in "alpha" or "beta?"
    3. Dropbox Customer Council Agreement
    4. Dropbox Observation Consent & Confidentially Agreement