Help Center

  • Sign in
  1. Help Center Home
  2. Space and storage
  1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop app and dropbox.com
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

Space and storage

    Referrals

    1. How much free referral space can I earn?
    2. Earn more space by referring friends
    3. What do each of the referral statuses mean?
    4. Where can I find the status of the invitations I've sent out for referrals?
    5. Will I still get credit if my friend signs up using a different email address?

    Dropbox Pro

    1. What is Dropbox Pro?

    Current space usage

    1. How much space is left in my Dropbox account?
    3. Do past revisions of my files count against my storage quota?
    4. How many files can I store in my Dropbox?
    5. How much can I store?
    6. I'm over my storage limit—what happens, and what should I do?
    7. I upgraded to Dropbox Business—why is my personal account out of space?

    Manage file size

    1. File size, and other upload limitations
    2. How can I see a file size on dropbox.com?

    Top 5 space and storage questions

    1. I'm joining someone else's shared folder. Will this count against my storage space?
    2. Low disk space vs. Dropbox storage space
    3. Add licenses or storage space to a Dropbox Business account
    4. I'm over my storage limit—what happens, and what should I do?
    5. How can I get more space?

    Get more space

    2. Where is my free space?
    3. Can I get more space on my Dropbox account?
    5. Can I buy more than 1 TB of space?
    6. How can I get more space?
    7. How do I upgrade to a Dropbox Pro subscription?

    Promotions

    1. How do I redeem the Dropbox promotion that comes with my device?
    2. Is my Dell device eligible for the Dropbox space promotion?
    3. Why haven’t I received my promotion space?
    4. Is my HP device eligible for the Dropbox space promotion?
    5. Is my Acer device eligible for the Dropbox space promotion?
    6. Is my Sony device eligible for the Dropbox space promotion?
    7. What is the Dropbox promotion on Lenovo devices?
    8. Am I eligible for the ASUS + Dropbox space promotion?
    9. What is the Telmex + Dropbox space promotion, and how do I know if I’m eligible?
    10. What is Dropbox Campus Cup, and how do I participate?
    11. Am I eligible for the A1 + Dropbox space promotion?
    12. What is the Dropbox + Bouygues promotion, and how much space can I earn?

    Mobile

    1. How much can I store on my mobile device?