Dropbox - Global Payments & Optimization Manager

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Responsibilities:

Lead business development, business negotiation and relationship management with payment processing & technology service providers
Partner closely with Product and Engineering teams to help identify and prioritize upcoming platform needs, select vendors, and launch new payment options; in addition to Treasury, Tax, Legal and Trust/Compliance
Define, track, analyze, influence, communicate and be responsible for key payments metrics, e.g., payments success and subscription auto-renewal rate, cost of payment processing
Prioritize and build business case for expansion of payments capabilities

Job requirements:

Flexible, creative and strategic thinker with the ability to define business tradeoffs, generate out-of-the-box solutions and manage uncertainty
Strong quantitative abilities and intuition, exceptional business analytical skills
Excellent project management ability, capable of leading multiple time-sensitive cross-functional projects
Able to work with internal stakeholders to get to consensus on important issues
Experience working and negotiating with external business partners and vendors
Excellent written and oral communication, interpersonal and presentation skills and the proven ability to influence and communicate effectively
Detailed understanding of the global payments ecosystem, particularly card payments

Profile/background:

7+ years experience managing a regional or global payments portfolio at a large scale, including North America and Europe
3+ years experience optimizing the performance of card payments, with a track record of improving metrics through experimentation and managing quantitative analysts
Experience with payments in subscription and/or B2B business models strongly preferred
BA/BS degree or higher required, preferably in business, economics or finance

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