Dropbox - Deployment Specialist

Team Description

Our Sales team shares Dropbox with Enterprises around the world, helping them understand the power Dropbox has to offer teams at scale. We're a collaborative and empathetic Sales team, focused on understanding what businesses need to work better together.

Role description

You will be joining a pioneering team that is working on building a world-class organization to help customers maximise the value they derive from their Dropbox licenses. The team is also focused on building the capability of Channel Partners to provide a scalable support model for our customers. If you are a talented technology professional or project manager with experience driving enterprise SaaS technology programs and transforming business workflows, and you want to build something as part of an internal startup team - we’d love to meet you!

Responsibilities

Establish and maintain trusted adviser relationships with customers from the C-level to the front line, both within IT and business units
Work with customers to document existing workflows, identify transformation opportunities and adopt new workflows
Facilitate requirements gathering and assist with the creation of solutions and project deliverables
Develop solution architectures together with Program Managers and work with Solution Developers to build and deploy custom solutions
Partner with customer teams to develop project plans and manage day-to-day execution
Develop and demonstrate product expertise, both on the core Dropbox Business product and APIs and a deep understanding of our partner platforms.
Collaborate with sales representatives and Solution Architects to develop statements of work and pricing proposals for services engagements
Draft end-user communications, deliver product trainings to key customer stakeholders, and design other change management initiatives

Experience/Skills Required

BA/BS degree
Experience in project management and/or enterprise change management programs
Proven track record in professional services, IT consulting, IT business analysis or similar roles
Experience in implementing SaaS technologies and enterprise deployments
Experience in communicating directly with executives, outstanding interpersonal skills, along with strong verbal and written communication skills
Exposure to or experience with the channel (VARs, MSPs, System Integrators, etc) is desirable.
Fluent in English, another European language (German, French, Italian, Dutch) highly desirable.
Flexibility to travel up to 25% of the time. Eligibility to work and travel in EMEA.